Addicted to M.R.R.

S02E08 - "Building an Agency Subscription with 100% Customer Satisfaction" with J.C. Granger

April 27, 2021 Travis Ketchum Season 2 Episode 8
Addicted to M.R.R.
S02E08 - "Building an Agency Subscription with 100% Customer Satisfaction" with J.C. Granger
Chapters
Addicted to M.R.R.
S02E08 - "Building an Agency Subscription with 100% Customer Satisfaction" with J.C. Granger
Apr 27, 2021 Season 2 Episode 8
Travis Ketchum

J.C. was tired of the massive surges and complete fall off in his agency revenue, so he found a way to switch from big products to a normalized subscription.

We discuss how be pivoted from one-time big-ticket tasks for clients, into a subscription model that has led to 100% of customer reviews being 5-stars even 10+ years later.

Plus, we talk about how to hire quality people as well how important it is to disqualify your prospects in your marketing pipeline. How telling people NO instead of promising the sky can lead to increased revenue, amazing retention and extremely happy customers.

Check out J.C.'s agency here:
https://www.infinitymgroup.com

Brought to you by Campaign Refinery.

Show Notes

J.C. was tired of the massive surges and complete fall off in his agency revenue, so he found a way to switch from big products to a normalized subscription.

We discuss how be pivoted from one-time big-ticket tasks for clients, into a subscription model that has led to 100% of customer reviews being 5-stars even 10+ years later.

Plus, we talk about how to hire quality people as well how important it is to disqualify your prospects in your marketing pipeline. How telling people NO instead of promising the sky can lead to increased revenue, amazing retention and extremely happy customers.

Check out J.C.'s agency here:
https://www.infinitymgroup.com

Brought to you by Campaign Refinery.